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Receptionist - State Farm Agent Team Member

Full Time in Norfolk

Responsive recruiter
Replies within 24 hours
Benefits
  • Licensing paid by agency
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCY
I opened my agency in 2019 and currently lead a team of seven. Before becoming a State Farm agent, I worked in the banking industry, where I developed a strong background in financial services and helping customers navigate important decisions. Outside of the office, I’m married with two children, and family is a big part of both my life and the culture we’ve built within the agency.

We’re proud to be actively involved in our local community, with a particular focus on supporting high school athletics. Our agency stays connected through local baseball, football, and wrestling programs and enjoys supporting the students and families in our area.

Our agency offers paid time off, a 401(k) retirement plan, short-term disability, life insurance, and training and licensing assistance. We also provide performance-based incentives and a clear path for advancement and leadership growth for team members who want to take on greater responsibility and continue building their careers.

Our office is family-oriented, energetic, competitive, and focused on growth. I’m looking for a self-starter and go-getter who communicates well, leads with integrity, and brings a positive, customer-first mindset to the team. The ideal person is coachable, goal-oriented, and motivated by both personal and team success. If you’re looking for an environment where you can be challenged, rewarded for your performance, and grow into greater opportunities, we’d love to meet you.

ROLE DESCRIPTION
Dennis Hurst - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
Compensation $40,000.00 - $60,000.00 per year




Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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