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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Krystal Carter

July 1, 2026

5  out of  5
rating by Krystal Carter
"Excellent service"
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She Pressure

June 29, 2026

5  out of  5
rating by She Pressure
"I have been a customer quite some time now and must I say Dennis has been very understanding. I would definitely recommend my agent to anyone. Thank you so much Dennis and his staff"
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doran miller

June 26, 2026

5  out of  5
rating by doran miller
"Matthew was fantastic. I'd called late on a Friday and needed a new renters policy that day. Matthew stayed after normal business hours to help with this. He was extremely polite, professional and personable, and did not rush the process one bit. He was very patient, asking questions to be sure we had the right coverage, and explained the coverages and costs in a very clear and understandable manner. I was very pleased with this first interaction of what will eventually become our auto insurer as well. We've always had great luck with State Farm and Matthew absolutely is a great brand ambassador for them. Great experience!"
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Kristen Caddell

June 26, 2026

5  out of  5
rating by Kristen Caddell
"Dennis stopped in the middle of a very busy day when I walked in and took my appointment. He spent 30 minutes with (Me) helping me work through an issue. I highly recommend State Farm amazing customer service.!"
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gabrielle white

June 26, 2026

5  out of  5
rating by gabrielle white
"Steven Weaver is a fantastic agent. He has always been incredibly helpful, professional, and genuinely kind. He is always available whenever I have an issue, and I truly feel that he cares about each and every one of his clients."
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Nick El’Odeon

June 23, 2026

5  out of  5
rating by Nick El’Odeon
"Outstanding service! Steve went above and beyond. The staff truly values and cares about their customers’ needs while providing excellent service."
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megan mooberry

June 10, 2026

5  out of  5
rating by megan mooberry
"I had a great experience with Dennis Hurst State Farm! The representative I spoke to was friendly, professional, and genuinely helpful. They took the time to answer my questions and the whole process was stress free!"
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Leon Lake

June 1, 2026

5  out of  5
rating by Leon Lake
"Excellent and thorough review of my existing policy vs the new quote. Matthew did an amazing job and the staff at this location are all fantastic!!"
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Somto Joshua Azike

May 29, 2026

5  out of  5
rating by Somto Joshua Azike
"It has been almost two years since I switched to State Farm for my car insurance through Dennis Hurst State Farm in Norfolk, Virginia, and my experience has been fantastic. The customer service I have received, both in person and over the phone, has been professional, welcoming, helpful, relatable, and informative. I extend special thanks to Ms. Tori Hurst and Mr. Matt Goodman. I truly appreciate the exceptional service, patience, and support they provide every time I reach out for assistance or inquire about different quotes and insurance packages. Keep up the great work, and God bless!"
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Virginie Viscardy

April 22, 2026

5  out of  5
rating by Virginie Viscardy
"Matt was awesome: super clear, helpful, responsive and gave me great quotes for my house and car insurances."
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Wyland Noa

April 15, 2026

5  out of  5
rating by Wyland Noa
"Quick setup, good prices, no hurdles to jump."
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Danyell Taylor

April 6, 2026

5  out of  5
rating by Danyell Taylor
"Dennis is THE BEST!!!IAlways professional..customer service is 10/10...im so happy i choose state farm ....i wouldnt have it any other way....looking for some great insurance cantact Dennis!!!!!!!"
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Markaliah Hunter

March 9, 2026

5  out of  5
rating by Markaliah Hunter
"I feel so pleased with the service that was provided! Definitely allow this agency to help you."
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Ashton English

March 4, 2026

5  out of  5
rating by Ashton English
"Matthew Goodman was excellent. Best experience I’ve had dealing with insurance ever. 10/10."
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Arturo Venereo

February 27, 2026

5  out of  5
rating by Arturo Venereo
"Great service, was able to speak with them, get my wife added on the policy with our multiple cars. Very patient and knowledgeable!"
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Jack Mccullough

February 27, 2026

5  out of  5
rating by Jack Mccullough
"Matt Goodman did a great job getting me quoted. He was professional, knowledgeable and willing to answer any questions I had. I would highly recommend him to anybody looking for insurance!"
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Margaret Corey

February 26, 2026

5  out of  5
rating by Margaret Corey
"Very personal and professional! Great rates!!! Highly recommend!!!"
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Claudia Erazo

February 24, 2026

5  out of  5
rating by Claudia Erazo
"Quick and efficient service. Matthew was extremely genuine and helpful! It’s very apparent they care about their customers."
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Regina Halstead

February 17, 2026

5  out of  5
rating by Regina Halstead
"Great service and very happy with the quote for car insurance and rental insurance."
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Eternity Williams

February 2, 2026

5  out of  5
rating by Eternity Williams
"My experience was great. I was able to get a quote for auto and life insurance in just under an hr"
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Chris Gerrald

January 30, 2026

5  out of  5
rating by Chris Gerrald
"competitive rates and great service. highly reccomend these guys"
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Debbie Bourne

January 28, 2026

5  out of  5
rating by Debbie Bourne
"Shout out to Krystal at State Farm for making our transition out here so seamless. Recently relocated from the state of Arizona and needed to move our State Farm Insurance from there to here. Krystal made that happen. She provided excellent customer during and throughout the entire process. I highly recommend her! Thanks again Krystal; we appreciate you."
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Gabrielle Goodwin

January 26, 2026

5  out of  5
rating by Gabrielle Goodwin
"super helpful!"
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fatima johnson

December 10, 2025

5  out of  5
rating by fatima johnson
"Great customer service !
Always helpful !"
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Brenda Phillips

December 6, 2025

5  out of  5
rating by Brenda Phillips
"Very reliable and dependable customer service."