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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Devon'te Sheffield

October 16, 2024

5  out of  5
rating by Devon'te Sheffield
"Steve at the Hurst Agency really went above and beyond, waited a yr to earn my business and i am so thankful!5 star service"
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Javad Rafiei

October 11, 2024

5  out of  5
rating by Javad Rafiei
"Dennis Hurst and his team at State Farm have been fantastic! Their personalized service has made a huge difference in my driving experience. From the very start, Dennis ensured everything went smoothly, and he's always available to answer any questions I have. I feel confident and well-supported on the road, knowing I have such a reliable agent. Highly recommend Dennis Hurst and his State Farm team!"
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Robert Benns

October 3, 2024

5  out of  5
rating by Robert Benns
"I love State Farm"
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Charles Rasputin

September 24, 2024

5  out of  5
rating by Charles Rasputin
"I’ve been a client of Dennis Hurst State Farm for several years and I keep coming back because of impeccable service, incredible accountability, and a staff that truly cares about each client needs and protecting their property and livelihood. I’ve dealt with lots of other insurance companies over the years and nothing stands up to the level of service, straight up professionalism and humanity that the staff here has - thank you so much guys. It’s rare in this world to find a business that truly cares about each and everyone of the folks that it services. Thank you, Dennis and all of the amazing folks on your team."
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Tj Dawkins

September 16, 2024

5  out of  5
rating by Tj Dawkins
"After much shopping around to replace my current coverage I received the best rate and excellent customer service from our agent Austin! He reached out to us after my many attempts online trying to save and replace the current overpaying and terrible service we were receiving from AAA. He really was like a good neighbor throughout the whole process! He made finding the best policy quick and fun learning and comparing everything. I look forward to him and the whole agency family being there for my family and I!"
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Therese Smith

September 12, 2024

1  out of  5
rating by Therese Smith
"When I first started with this agency two years ago, I truly had a five star experience with their agent, Laura. After she left, I saw routine increases in my bill- to the point of doubling what I paid in two years time for no reason (no claims, etc). I also received impersonal treatment in communication with their staff. I brought up my concerns about the bill, but they were left unaddressed. I got a new policy at a competing company with a monthly payment similar to what I had before and am grateful to have gone that direction!! Edit to respond to the below comment: I did not want a phone conversation because I didn’t want the run around from you. I wanted solutions. I was clear with both you, Dennis, and Misty, that you were welcome to email me any proposals you had to lower my rate. I was ghosted by you and Misty after requesting that. I was also clear with Misty that I would leave a review honestly reflective of my experience and she did not respond. It’s Mrs., by the way."
We responded:
"Dear Miss Smith, I'm truly sorry to see that you were not satisfied with your recent experience at my office and felt the need to leave a negative review. I understand your frustration with the recent rate increase, and I want to clarify that, as a small business, I don’t have control over rate changes, which are determined at the state level. Like you, I’ve also been affected by these increases, and I genuinely empathize with your situation. I have made several attempts to reach out to discuss your coverages and explore ways to reduce your rate. Unfortunately, you declined to speak with me on those occasions, indicating through text and email that you simply wanted the bill lowered or you would be switching agencies. In order to make adjustments to your policy, it’s essential that we have a conversation to review your options and ensure you're getting the best coverage for your needs. I'm disappointed that things have ended this way, especially after you’ve had a positive experience with our office in the past. We’ve always strived to provide professional service, and I wish we could have spoken before you decided to post your review. However, if circumstances change or rates improve in the future, you're always welcome back. Thank you for your time, and I hope we can connect again under better circumstances. Best regards, Dennis "
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Sexy Lynnlynn

September 12, 2024

5  out of  5
rating by Sexy Lynnlynn
"I spoke with Stephen Weaver and he was so awesome. Very knowledgeable, efficient and friendly. Outstanding service so it was no doubt I was switching my Insurance carrier. Thank you Steph👍🏽"
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Laura Klaus

September 11, 2024

5  out of  5
rating by Laura Klaus
"I had a very positive experience with my agent. He was helpful and kind. I’m pleased with the rates I was given."
We responded:
"Thanks for the kind review. I love it when I see our team is getting recognition from our most valuable customers like yourself. I am so glad our team was able to provide you with the outstanding service and the great rate you received. Looking forward to meeting you soon Dennis."
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Tamiya John

September 10, 2024

5  out of  5
rating by Tamiya John
"Kind, friendly and efficient. Also very informative and patient. Thanks for the amazing quote!"
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Matt McA

September 4, 2024

5  out of  5
rating by Matt McA
"Available and professional, everyone in the office took the time to hear and understand my needs. Matt especially was a standout as he took several calls from me over the course of a week and treated me with the utmost respect. When all the phones were busy Dennis answered and was able to help me promptly. I will be working with them in the future and I would recommend anyone to work with them."
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Jonathan wilder

August 29, 2024

5  out of  5
rating by Jonathan wilder
"Dennis is awesome he made everything a breeze communication was 5 star"
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Justin Smith

August 27, 2024

5  out of  5
rating by Justin Smith
"Matt is the best! He was quick, helpful, and very polite. He was a pleasure to work with."
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Marc Badolato

August 26, 2024

5  out of  5
rating by Marc Badolato
"This is an amazing business."
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Reece Mosley

August 23, 2024

5  out of  5
rating by Reece Mosley
"Great people over there! I trust State Farm and this office is the best."
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Nickolas Taylor

August 5, 2024

5  out of  5
rating by Nickolas Taylor
"Matt provided exceptional assistance and thoroughly answered all of my questions."
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Rob Foster

August 5, 2024

5  out of  5
rating by Rob Foster
"Highly recommended for all your insurance needs. Steven Weaver is on top of it!"
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Dustin Novak

August 5, 2024

5  out of  5
rating by Dustin Novak
"Amazing service. Spent the time to explain coverages. Saved me over $150 switching even with 2 accidents."
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Ashlie Jolin

August 1, 2024

5  out of  5
rating by Ashlie Jolin
"They’re amazing and very helpful. I’ve had one car with them for over a year. ❤️"
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Charvae' Woodson

July 29, 2024

5  out of  5
rating by Charvae' Woodson
"Dennis is an amazing agent! Made my experience with State Farm super easy and pleasant! Gave me some great advice that I will take with me forever!"
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Daniel F Rueda C

July 23, 2024

5  out of  5
rating by Daniel F Rueda C
"Great customer service, i have all my policies with them business and personal, they never disappoint, great coverage friendly people, definitely staying with them!!"
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Terana Lamariah

July 22, 2024

5  out of  5
rating by Terana Lamariah
"DENNIS HURST , best insurance agent ever ! He will save you lots of money !"
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Zytia Simmons

July 11, 2024

5  out of  5
rating by Zytia Simmons
"I started working with State Farm in 2023. I was on the market for a Life Insurance Policy within budget and of great value. The appointments were informative, strategic, and conducted with my family in mind. Fast forward, I now have a auto insurance policy with State Farm. Since becoming a driver in 2009, I maintained loyalty to a single auto insurance company. Switching over has been a challenge but the financial health of my future is priceless. Thanks again State Farm Agents."
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Rebecca Ramsey

July 3, 2024

5  out of  5
rating by Rebecca Ramsey
"Matt was extremely helpful during the entire process of switching our policies. He was so pleasant and did everything possible to lower our quote while able to provide more coverage. Highly recommend!"
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Myriah Black

June 25, 2024

5  out of  5
rating by Myriah Black
"Matthew Goodman, was awesome! Helped me get auto and renters insurance straightened out. Worked with me and my work schedule and was able to answer any and all questions I had, I had a lot. Was able to get awesome coverage, and feel safer driving in the Hampton Roads area."
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Cj Clark

June 17, 2024

5  out of  5
rating by Cj Clark
"Great service. They took time to make sure to get every detail correct and give me the best price and policy. Will recommend to everyone"