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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carol Meyers

Carol Meyers

March 19, 2025

5  out of  5
rating by Carol Meyers
"Matthew Goodman with Statefarm in Norfolk, Va, provided professional, helpful, and very useful assistance with our car insurance issues. Would highly recommend Statefarm and Matthew to friends and family. Thank you, Matthew for your help!!"
We responded:
"Thank you, Carol! We’re so glad to hear that Matthew provided you with professional and helpful service. Your recommendation means a lot to us, and we truly appreciate you trusting us with your insurance needs. If you ever need anything, don’t hesitate to reach out! "
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LadyLovelyBones

March 7, 2025

5  out of  5
rating by LadyLovelyBones
"I have been with Dennis Hurst and team for over five years. They provided great service and deals. Will likely be with them for another five years. <3"
We responded:
"Thank you so much for your loyalty and kind words! ❤️ We’re grateful to have you as part of the Dennis Hurst State Farm family. It’s our pleasure to provide you with great service and support year after year. Here’s to the next five years and beyond! 😊"
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Heath Jones

March 4, 2025

5  out of  5
rating by Heath Jones
"Dennis and his staff have been taking care of my family’s insurance needs for several years now. Any questions I have are always answered promptly and efficiently. Whenever I speak to someone in the office, I am always treated with respect and I never feel rushed or pressured. Dennis and his staff were able to save me a significant amount of money on my home and auto policies when I switched from a different company. Thank you Dennis and staff for all you do!!"
We responded:
"hank you, Heath! We truly appreciate your loyalty and kind words. Taking care of you and your family’s insurance needs is our top priority, and we’re so glad to hear that you’ve had a positive experience with our team. We’re always here to answer your questions, provide guidance, and ensure you have the coverage that fits your needs. Thank you for trusting us—we’re grateful to have you as part of our State Farm family! 😊"
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Ray Burton

February 27, 2025

5  out of  5
rating by Ray Burton
"Matt was great to deal with, very knowledgeable and came through with all my insurance needs.. highly recommended state farm."
We responded:
"Thank you, Ray! We’re so glad to hear that Matt provided knowledgeable and helpful service for all your insurance needs. Your recommendation means a lot to us! We’re always here to help—just give us a call anytime. 😊👏"
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Morgan Reid

February 26, 2025

5  out of  5
rating by Morgan Reid
"Matt was so patient and helpful! He got me set up to save in minutes and was great the whole way through. I would definitely recommend this particular State Farm group! Who doesn’t want to save money?!"
We responded:
"Thank you, Morgan! We’re so glad to hear that Matt provided you with great service and made the process smooth and easy. We appreciate your recommendation and are always here to help! If you ever need anything, don’t hesitate to reach out. 😊"
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Victoria Johnston

February 17, 2025

5  out of  5
rating by Victoria Johnston
"Dennis has been my go to insurance agent for almost six years! He’s helped me with multiple cars and homes in every single way possible. If I wasn’t moving to another state, he would be my only insurance agent ever! Professional, caring, and a true expert! He has helped insure two homes and two cars for me since I’ve met him. He fights to get the best prices for me every time. Most importantly, any time I have had an issue, he prioritizes my concerns and takes care of me. I don’t know many (or maybe any) agents that will stop whatever they’re doing in order to make sure their client is taken care of. Whether he’s on the clock or off the clock, he’ll always exceed expectations!"
We responded:
"Hey Victoria, we have really enjoyed assisting you over the last four years. You were such a pleasure to speak to and we hope you enjoy your stay in your new state that you’re moving to as always whenever you come back please stop by and see us. "
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Joseph Noah

February 13, 2025

5  out of  5
rating by Joseph Noah
"Very understandable and willing to get the job done for the customers."
We responded:
"Thank you, Joseph! We appreciate your kind words! We are always committed to providing top-notch service and getting the job done for our customers. We’re here whenever you need us! "
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Lane Goelz

February 12, 2025

5  out of  5
rating by Lane Goelz
"Very good service! Thank you."
We responded:
"Thank you, Lane! We appreciate your kind words and are always here to help. If you ever need anything, don’t hesitate to reach out! 😊 "
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Sheila Spotwood

February 10, 2025

5  out of  5
rating by Sheila Spotwood
"I love how Dennis and his group help me the way they handle their business is awesome! Thanks again for all you have done!"
We responded:
"Thank you so much, Sheila! We truly appreciate your kind words and are grateful for the opportunity to help. Our team is always here for you whenever you need us. Thanks for being a part of the Dennis Hurst State Farm family! ❤️🏡🚗 "
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Lynette Barkley

February 5, 2025

5  out of  5
rating by Lynette Barkley
"I am a State Farm fan. Krystal is my agent for my car insurance, renters and life insurance. She is knowledgeable, professional, and understands what I need for coverage. Can't say enough about Krystal and the State Farm Team in Norfolk."
We responded:
"Lynette, thank you for your kind words and for being a part of the State Farm family! 😊 We’re so happy to hear that Krystal has provided you with the knowledge and support you need. Your trust and appreciation mean so much to us! We’re always here for you. 🚗🏡❤️"
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Angelina

February 2, 2025

5  out of  5
rating by Angelina
"I would give Austin 6 stars if I could! Austin spent the time to actually talk to the underwriters to figure out the right insurance policy for my unusual situation. He was patient and understanding. Not only that but I'm paying less to get comprehensive, collision, and liability on my auto insurance than I paid for liability alone from another company. I've never been so thankful to have insurance! Austin is the man."
We responded:
"Wow! Thank you for your amazing review! 🤩 We’re so glad to hear that Austin went above and beyond to find the right coverage for you. Your trust and appreciation mean the world to us! We’re always here if you need anything. Enjoy the peace of mind, and welcome to the Dennis Hurst State Farm family! 🚗💨😊 "
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Anita Lynch

January 30, 2025

5  out of  5
rating by Anita Lynch
"Dennise Hurst was very helpful i was tryng to pay my insurance but I had the wrong agent, he actually searched to help me get to whomever i needed while I was on the phone lots of companies wouldn't help they need more employees world wide Like mr,Hurst Thank you Lots👍💯"
We responded:
"Thank you, Anita! We’re so glad Dennis could assist you and help point you in the right direction. Providing excellent service, no matter the situation, is what we strive for every day. We truly appreciate your kind words! 👍"
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Levin White

January 29, 2025

5  out of  5
rating by Levin White
"What a great agent. Sat down with me for over a over to review my policies. So smart when it came to financial planning. You have to call this guy. My man has some Swag."
We responded:
"Thank you, Levin! We’re so glad you had a great experience with Dennis. He takes pride in helping customers with their policies and financial planning. We appreciate your kind words—he’ll love the “swag” mention! "
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zoila niles

January 29, 2025

5  out of  5
rating by zoila niles
"He was good and great"
We responded:
"Thank you, Zoila! We’re glad you had a great experience. We appreciate you choosing Dennis Hurst State Farm! "
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Eric Brideau

January 28, 2025

5  out of  5
rating by Eric Brideau
"A very professional and family oriented team! Highly recommended!!"
We responded:
"Thank you, Eric! We truly appreciate your kind words. Providing a professional and welcoming experience is our priority. Thank you for trusting us with your insurance needs!"
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Shauna Morton

January 24, 2025

5  out of  5
rating by Shauna Morton
"Steve was very patient and took great care of me. Highly recommend him"
We responded:
"Thank you for your kind words, Shauna! We’re so glad Steve provided you with excellent care and patience. Your recommendation means a lot to us, and we’re here whenever you need assistance!"
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Sylvia Myles

January 24, 2025

5  out of  5
rating by Sylvia Myles
"I, have been with State Farm for many of years. I'm very happy with the service Mr. Dennis Hurst and his complete staff provides. All the staff member are easy, and very helpful in working with the customer. I, have recommend and will continue to let others know about his office. Very, Very satisfied customer. Would highly recommend STATE FARM."
We responded:
"Thank you so much for your kind words, Sylvia! We’re truly grateful for your loyalty over the years and are thrilled to hear about your positive experiences with Dennis and our team. It’s always our goal to provide helpful, friendly service, and your recommendation means the world to us. We’re here whenever you need us! 😊"
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Shemera Depano

January 23, 2025

5  out of  5
rating by Shemera Depano
"Crystal is the best."
We responded:
"Hi Shamera! We’re thrilled to know that Krystal provided such an excellent experience for you. We’re honored to have your continued trust and are always here to support you with your policies and any questions you may have. Thank you for being such an important part of the Dennis Hurst State Farm family!"
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G Jacocks

January 21, 2025

5  out of  5
rating by G Jacocks
"I have been insured with Dennis for a very long time and not once have I felt like "just" a customer. I recently scheduled an appointment with Krystal who was wonderful and walked me through my policies and even helped me start 2 others. Krystal was patient and her attention to detail just furthered why I will always know I'm receiving the best service available."
We responded:
"Thank you so much for your kind words! It means a lot to hear that you’ve always felt valued and cared for as more than “just” a customer. We’re thrilled to know that Krystal provided such an excellent experience for you. Her patience, attention to detail, and dedication to helping our customers truly make her an incredible asset to our team. We’re honored to have your continued trust and are always here to support you with your policies and any questions you may have. Thank you for being such an important part of the Dennis Hurst State Farm family!"
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melvin cornick

January 21, 2025

5  out of  5
rating by melvin cornick
"My insurance place."
We responded:
"Thanks Melvin. We appreciate you. Coffee and donuts are awaiting your next visit. Dennis, Suzanne and Austin."
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David Passow

January 21, 2025

5  out of  5
rating by David Passow
"Excellent service. Steve and the other young lady (sorry can't remember her name) were absolutely fantastic. Very professional yet not uncomfortable. Thank you David Passow"
We responded:
"Hi David! Thank you for your kind words! We’re so glad to hear that our team provided you with a fantastic and professional experience. We strive to make every interaction comfortable and helpful, and it’s great to know we met your expectations. We truly appreciate you choosing us for your insurance needs. If there’s anything you need in the future, don’t hesitate to reach out—we’re always here to help!"
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Patricia Hyman

January 20, 2025

5  out of  5
rating by Patricia Hyman
"I truly appreciate Steve take the time to explain everything. He was very polite friendly. Thank you Steve!"
We responded:
"Thank you, Patricia! We’re so glad Steve took the time to explain everything and provide such friendly service. At Dennis Hurst State Farm, we’re here to help and always appreciate hearing feedback like this. We’ll make sure to pass your kind words along to Steve! 😊"
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Lah Fulton

January 17, 2025

5  out of  5
rating by Lah Fulton
"Today I dropped in on Steve at State Farm and got an unbeatable rate on my car insurance. The energy and the service were outstanding. Go see Steve and Dennis at State Farm today for all your insurance needs. You will not be disappointed!!!!!"
We responded:
"Thank you so much, La, for sharing your experience! 🎉 We’re thrilled to hear that Steve provided outstanding service and helped you find a great rate on your car insurance. Your kind words and recommendation mean the world to us. We’ll be sure to share your feedback with Steve and the team! 😊 "
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Jerry Sinkfield

January 17, 2025

5  out of  5
rating by Jerry Sinkfield
"My experiences with Dennis have always been very positive ones; he is personable yet professional. Dennis is cheerful and has a great phone presence. He frequently asks if I need additional assistance or have account inquires when I call. I always feel my insurance concerns are going to be taken care of with professionalism and accuracy. I call every month to make policy installments. Never has Dennis been anything but stellar. He is just a great guy to do busy with. You are blessed to have him on your team. - Jerry Sinkfield"
We responded:
"Thank you so much for your kind words, Jerry! We’re thrilled to hear that Dennis has consistently provided you with such a positive and professional experience. Your trust and appreciation mean so much to our team, and we’re grateful to have the opportunity to assist with your insurance needs. We’ll be sure to pass along your thoughtful feedback to Dennis! 🌟"
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Kalynn Byrd

January 17, 2025

5  out of  5
rating by Kalynn Byrd
"I PCS’d to the Virginia Beach area and I transferred my auto policies from Texas to Virginia. I worked with Steve from the Dennis Hurst office, and both Steve and Dennis made the policy transfer easy and even assisted myself with ensuring I am set up financially for the future with a life insurance policy. I recommended this office, especially if you are a military member. 10/10 recommend!"
We responded:
"Thank you for your wonderful feedback, Kalynn! We’re so glad Steve and Dennis could make your PCS transition smooth and assist with both your auto and life insurance needs. Supporting military members like you is an honor, and we’re here whenever you need us. Thank you for trusting our office—your recommendation means the world to us! 🙌"