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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Susan Barrnette

July 17, 2026

5  out of  5
rating by Susan Barrnette
"Dennis, Steve and the rest of the team go above and beyond anytime I call. They never hesitate to help me and answer any questions or concerns I have. I would highly recommend Dennis and his tean to anyone needing insurance!!!"
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Eddie dillow

July 17, 2026

5  out of  5
rating by Eddie dillow
"⭐⭐⭐⭐⭐

I had an outstanding experience with Dennis Hurst State Farm! Matt took the time to review all of my coverage and was able to save me over $115 per month on my insurance. Even better, he added life insurance and disability insurance, and I was still saving money every month.

The entire process was easy, professional, and never felt pushy. Dennis and Matt genuinely care about making sure you’re properly protected while helping you save as much as possible.

If you’re looking for an insurance agency with excellent customer service, knowledgeable people, and even great coffee while you’re there, this is the place to go! I highly recommend Dennis Hurst State Farm to anyone looking to save money without sacrificing coverage."
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Mr B

July 10, 2026

5  out of  5
rating by Mr B
"Awesome group here. Matt and Tori were amazing helpful and overall super!"
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Gladys Harper

July 9, 2026

5  out of  5
rating by Gladys Harper
"Matt was very courteous he took time to explain all the policies coverages. He was very helpful."
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Krystal Carter

July 1, 2026

5  out of  5
rating by Krystal Carter
"Excellent service"
We responded:
"Thank you for the 5-star rating! We truly appreciate your trust in Dennis Hurst State Farm and look forward to assisting you for years to come!"
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She Pressure

June 29, 2026

5  out of  5
rating by She Pressure
"I have been a customer quite some time now and must I say Dennis has been very understanding. I would definitely recommend my agent to anyone. Thank you so much Dennis and his staff"
We responded:
"Thank you so much for your kind words and for being a valued customer! We truly appreciate your trust in Dennis and our team. It means so much to know you’ve had a positive experience, and we’re grateful for your recommendation. We’re always here whenever you need us. Thank you for being part of the Dennis Hurst State Farm family!"
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doran miller

June 26, 2026

5  out of  5
rating by doran miller
"Matthew was fantastic. I'd called late on a Friday and needed a new renters policy that day. Matthew stayed after normal business hours to help with this. He was extremely polite, professional and personable, and did not rush the process one bit. He was very patient, asking questions to be sure we had the right coverage, and explained the coverages and costs in a very clear and understandable manner. I was very pleased with this first interaction of what will eventually become our auto insurer as well. We've always had great luck with State Farm and Matthew absolutely is a great brand ambassador for them. Great experience!"
We responded:
"Thank you so much for your thoughtful review, Doran! We truly appreciate you taking the time to share your experience. We’re so glad Matthew was able to stay late and make sure you had the coverage you needed without feeling rushed. Taking the time to answer questions and explain options clearly is exactly the kind of service we strive to provide. We’ll be sure to pass along your kind words to Matthew—he’ll be thrilled to hear them! Thank you for trusting our team, and we look forward to helping with your auto insurance and any future insurance needs. Welcome to the Dennis Hurst State Farm family!"
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Kristen Caddell

June 26, 2026

5  out of  5
rating by Kristen Caddell
"Dennis stopped in the middle of a very busy day when I walked in and took my appointment. He spent 30 minutes with (Me) helping me work through an issue. I highly recommend State Farm amazing customer service.!"
We responded:
"Thank you so much Kristen! I appreciate your kind words and your trust in our team! We are always here when you need us. I truly appreciate your recommendation!"
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gabrielle white

June 26, 2026

5  out of  5
rating by gabrielle white
"Steven Weaver is a fantastic agent. He has always been incredibly helpful, professional, and genuinely kind. He is always available whenever I have an issue, and I truly feel that he cares about each and every one of his clients."
We responded:
"Thank you so much for your kind words, Gabrielle! We’re thrilled to hear Steven has provided such helpful, professional, and caring service. He truly enjoys taking care of our customers, and we’re so glad he’s made such a positive impact. We’ll be sure to share your thoughtful review with him. Thank you for trusting Dennis Hurst State Farm—we’re always here whenever you need us!"
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Nick El’Odeon

June 23, 2026

5  out of  5
rating by Nick El’Odeon
"Outstanding service! Steve went above and beyond. The staff truly values and cares about their customers’ needs while providing excellent service."
We responded:
"Thank you, Nick, for the wonderful review! We’re so glad to hear that Steve went above and beyond to help. Providing excellent service and taking the time to understand our customers’ needs is something our team strives for every day. We truly appreciate your kind words and your trust in our office! 😊"
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megan mooberry

June 10, 2026

5  out of  5
rating by megan mooberry
"I had a great experience with Dennis Hurst State Farm! The representative I spoke to was friendly, professional, and genuinely helpful. They took the time to answer my questions and the whole process was stress free!"
We responded:
"Thank you, Megan, for your kind words and for trusting Dennis Hurst State Farm with your auto insurance needs! We’re so glad to hear you had a great experience with our team. Providing friendly, professional service and taking the time to answer questions is what we’re all about. We truly appreciate your support and look forward to being here whenever you need us."
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Leon Lake

June 1, 2026

5  out of  5
rating by Leon Lake
"Excellent and thorough review of my existing policy vs the new quote. Matthew did an amazing job and the staff at this location are all fantastic!!"
We responded:
"Thank you, Leo, for the wonderful review! We’re so glad to hear that Matthew provided a thorough review of your current coverage and helped make the process easy to understand.

Taking the time to review options and answer questions is something our team takes seriously, and we’re happy to know you had such a positive experience. We’ll be sure to share your kind words with Matthew and the rest of the team.

We truly appreciate your trust in Dennis Hurst State Farm and look forward to assisting you for years to come! "
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Somto Joshua Azike

May 29, 2026

5  out of  5
rating by Somto Joshua Azike
"It has been almost two years since I switched to State Farm for my car insurance through Dennis Hurst State Farm in Norfolk, Virginia, and my experience has been fantastic. The customer service I have received, both in person and over the phone, has been professional, welcoming, helpful, relatable, and informative. I extend special thanks to Ms. Tori Hurst and Mr. Matt Goodman. I truly appreciate the exceptional service, patience, and support they provide every time I reach out for assistance or inquire about different quotes and insurance packages. Keep up the great work, and God bless!"
We responded:
"Thank you so much for your kind words, Somto! We truly appreciate you taking the time to share your experience with our team.

It has been our pleasure to assist you over the past two years, and we’re grateful for the trust you’ve placed in Dennis Hurst State Farm for your insurance needs. Matt and I are honored by your recognition and are so glad we’ve been able to provide the support, information, and service you deserve.

We value customers like you and look forward to being here whenever you need us. Thank you again for your continued support!
"
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Virginie Viscardy

April 22, 2026

5  out of  5
rating by Virginie Viscardy
"Matt was awesome: super clear, helpful, responsive and gave me great quotes for my house and car insurances."
We responded:
"Thank you so much for your kind words, Virginie! We’re so glad to hear Matt provided clear communication, responsive service, and helped you find great options for your home and auto coverage. We truly appreciate your trust in our team and are always here if you need anything!"
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Wyland Noa

April 15, 2026

5  out of  5
rating by Wyland Noa
"Quick setup, good prices, no hurdles to jump."
We responded:
"Thank you, Wyland! We’re glad to hear the process was smooth and straightforward for you. We appreciate you trusting us and are always here if you need anything! 😊"
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Danyell Taylor

April 6, 2026

5  out of  5
rating by Danyell Taylor
"Dennis is THE BEST!!!IAlways professional..customer service is 10/10...im so happy i choose state farm ....i wouldnt have it any other way....looking for some great insurance cantact Dennis!!!!!!!"
We responded:
"Hi Danyell, thank you so much for the amazing feedback! We truly appreciate your kind words and are so glad you’ve had such a great experience with Dennis and our team. Your support means everything to us—we’re always here whenever you need us!"
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Markaliah Hunter

March 9, 2026

5  out of  5
rating by Markaliah Hunter
"I feel so pleased with the service that was provided! Definitely allow this agency to help you."
We responded:
"Hi Markaliah, thank you so much for your kind words! We’re so glad you felt pleased with the service provided—that means a lot to our team. We truly appreciate your recommendation and are always here to help!"
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Ashton English

March 4, 2026

5  out of  5
rating by Ashton English
"Matthew Goodman was excellent. Best experience I’ve had dealing with insurance ever. 10/10."
We responded:
"Hi Ashton, thank you so much for the amazing feedback! We’re thrilled to hear Matthew provided such a great experience—that truly means a lot to us. We appreciate your support and are always here if you need anything!"
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Arturo Venereo

February 27, 2026

5  out of  5
rating by Arturo Venereo
"Great service, was able to speak with them, get my wife added on the policy with our multiple cars. Very patient and knowledgeable!"
We responded:
"Arturo, thank you so much for your kind feedback! We’re glad we could help get your wife added and make the process smooth for you. It’s great to hear our team’s patience and knowledge made a difference. "
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Jack Mccullough

February 27, 2026

5  out of  5
rating by Jack Mccullough
"Matt Goodman did a great job getting me quoted. He was professional, knowledgeable and willing to answer any questions I had. I would highly recommend him to anybody looking for insurance!"
We responded:
"Hi Jack, thank you for the great feedback! We’re so glad to hear Matt provided a professional and knowledgeable experience and took the time to answer all your questions. Your recommendation means a lot to us—we truly appreciate you!"
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Margaret Corey

February 26, 2026

5  out of  5
rating by Margaret Corey
"Very personal and professional! Great rates!!! Highly recommend!!!"
We responded:
"Hi Margaret, thank you so much for your kind words and recommendation! We’re glad you had a personal and professional experience with our team—it truly means a lot to us. We appreciate you taking the time to share this!"
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Claudia Erazo

February 24, 2026

5  out of  5
rating by Claudia Erazo
"Quick and efficient service. Matthew was extremely genuine and helpful! It’s very apparent they care about their customers."
We responded:
"Hi Claudia, thank you so much for your kind feedback! We’re so glad to hear Matthew provided quick, genuine, and helpful service—that’s exactly what we strive for at Dennis Hurst State Farm. It means a lot to know you felt cared for. We truly appreciate you!"
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Regina Halstead

February 17, 2026

5  out of  5
rating by Regina Halstead
"Great service and very happy with the quote for car insurance and rental insurance."
We responded:
"Hi Regina, thank you so much for your kind words! We’re so glad to hear you were happy with your auto and rental insurance quote. We truly appreciate you choosing Dennis Hurst State Farm and are always here if you need anything!"
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Eternity Williams

February 2, 2026

5  out of  5
rating by Eternity Williams
"My experience was great. I was able to get a quote for auto and life insurance in just under an hr"
We responded:
"Thank you, Eternity! We’re so glad to hear you had a great experience and that everything came together quickly for you. We appreciate you choosing Hurst Insurance and taking the time to share your feedback! "
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Chris Gerrald

January 30, 2026

5  out of  5
rating by Chris Gerrald
"competitive rates and great service. highly reccomend these guys"
We responded:
"Thanks so much, Chris! We appreciate you taking the time to share your experience. We’re glad you received great service and truly value the recommendation. Thanks for choosing Hurst Insurance! "